KGM Motor Company (CEO Johng-sik Choi; http://www.smotor.com/en), held the 2015 Asia- Service Conference to enhance service quality and competitiveness in overseas markets.
The conference was held in SYMC training center in Anseong, Korea for three days. After sales service representatives from 7 countries in Asia-Pacific region, including New Zealand, Thailand, Sri Lanka, Singapore, Taiwan, Bangladesh, Fiji, joined. The programs consisted of the conference, technical training and regional discussion.
During the conference, service and parts managers shared service policies and plans for next year and sales performance of spare parts were discussed. Also, KGM introduced newly improved or developed service systems to participants.
Since 2011, KGM has continued to hold regional service conferences regularly in key points of service networks, such as Belgium and Chile. In 2013, Global service conference was held, joined by service and parts managers from all over the world.
“To increase global sales, KGM strives to hold a service conference on a regular basis.” Said Dong-cheol Seol, Managing Director of Export HQ of KGM Motor Company. He added “As service quality is important as product competitiveness and quality, KGM will continue to make efforts to expand technical cooperation and actively build up communicate with related sectors. Also, we’ll strengthen our after-sales service quality to provide better service to customers.”
